Knowledge Base

General configuration for email clients and mobile devices

With any ZTABOX hosting plan, you can send and receive emails using the domains hosted under your account by following the instructions here.

It is possible to configure your email client or mobile device to retrieve and send the emails using your hosting server.

To setup an email client for an email account, please use the following configurations:

Username: your email address
Password: the password during email account setup
Incoming server type: IMAP or POP3
Incoming server (IMAP): 993 port for SSL, 143 for TLS.
Incoming server (POP3): 995 port for SSL, 110 for TLS.
Outgoing server (SMTP): 465 port for SSL, 25/587 port for TLS.
Incoming server/outgoing server name: the name of the server your hosting account is located on. It can be obtained either in the welcome email in the section Account Information, or following the guide here.

Outgoing server authentication should be switched on, SPA (secure password authentication) must be disabled.